Shipping policy

Flat Rate Shipping Policy

At Trace Armory Group, we strive to provide a seamless and reliable shipping experience for our customers. Our flat rate shipping policy is designed to be straightforward and transparent, ensuring you receive your orders in a timely manner while keeping shipping costs predictable.

Shipping Rates

  • Flat Rate Shipping: We offer a flat rate shipping fee of $XX.XX for all orders, regardless of size or weight.
  • Expedited Shipping: For customers requiring faster delivery, expedited shipping options are available at an additional cost. Please contact our customer service team for rates and availability.

Shipping Timeframes

  • Standard Shipping: Orders are typically processed and shipped within 1-3 business days. Delivery times may vary depending on the supplier's location and the destination of the order. Standard shipping usually takes 5-7 business days.
  • Expedited Shipping: Expedited orders are prioritized and processed within 1 business day. Delivery times for expedited shipping vary based on the chosen service but generally range from 2-3 business days.

Drop Shipping

  • Supplier Shipping: As we utilize drop shipping from various suppliers, your order may be shipped directly from the supplier's warehouse. This allows us to offer a broader range of products without additional inventory costs. You may receive multiple packages if your order includes items from different suppliers.
  • Tracking Information: You will receive tracking information for each shipment via email once your order has been processed and shipped. This allows you to track the progress of your deliveries from our suppliers to your doorstep.

International Shipping

  • Flat Rate International Shipping: We offer flat rate shipping for international orders at $11.99. Please note that delivery times may vary significantly based on the destination country and customs processing.
  • Customs and Duties: International orders may be subject to customs fees, import duties, and taxes. These charges are the responsibility of the customer and are not included in the flat rate shipping fee.

Compliance and Customer Satisfaction

  • Shopify Compliance: Our flat rate shipping policy is fully compliant with Shopify's guidelines, ensuring a smooth and transparent transaction process.
  • Customer Support: We are committed to providing exceptional customer service. If you have any questions or concerns regarding your order or our shipping policy, please contact our customer service team at [contact information]. We are here to assist you and ensure your satisfaction.

Thank you for choosing Trace Armory Group for your self-defense needs. We appreciate your business and are dedicated to delivering quality products and reliable service.